Privacy Policy

PRIVACY POLICY

Welcome to the Monolith Solutions Private Limited!
This privacy policy has been compiled to better serve our customers and those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number,demographic information such as postcode, preferences and interests or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To understand your needs and provide you with a better service
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • To periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • To use your information to contact you for market research purposes.
  • To contact you by email, phone, fax or mail.
  • To use the information to customize the website according to your interests.
  • To administer a contest, promotion, survey or another site feature.
  • To ask for ratings and reviews of services or products

How do we protect your information?
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Other Web sites and Services
We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them.

Changes to our Privacy Policy
Monolith Solutions Private Limited may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued contact with the Monolith Solutions Private Limited or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

How to contact us
If you have any questions about this Privacy Policy or the Service, please contact us through the email info@themonolithsolutions.com.